Q: What if the Buyer does not like the product?

Q: What if the Buyer does not like the product?
Team Bitxoe
Team Bitxoe

Created: 07/11/2020 2:49 AM - Updated: 07/11/2020 2:49 AM

The Buyer has the Inspection Period (a length of time agreed to by both parties) to accept the items. In case, the buyer is dissatisfied with the product, the Buyer must return the items to the Seller. 


Once the Seller has received the items and confirmed that they are in satisfactory condition, Bitxoe.com will release the funds back to the Buyer. In any case, on return, the Buyer is responsible for escrow fees, return shipping fees, and original shipping fee if the Buyer agreed to pay. The escrow platform fee and any original shipping fees will be taken out of the original payment made to Bitxoe.com.

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